Our Careline

Most of the time you’ve got this parenting thing. But, if you’ve a question about pregnancy, babies or toddlers, then we’re here for you - mum to mum - so get in touch.

Call free of charge

Available 8am to 6pm, Monday to Friday:
0800 0 81 81 80 (UK)
1800 931 832 (Ireland) We can also give you a call back outside of these hours

Live Chat

Available 9am to 5pm, Monday to Friday*

*Our live chat is only available in the UK and Ireland. Please read our terms and conditions before using the service.

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Important notice for parents

We believe that breastfeeding is the ideal nutritional start for babies and we fully support the World Health Organization’s recommendation of exclusive breastfeeding for the first six months of life followed by the introduction of adequate nutritious complementary foods along with continued breastfeeding up to two years of age. We also recognise that breastfeeding is not always an option for parents. We recommend that you speak to your healthcare professional about how to feed your baby and seek advice on when to introduce complementary feeding. If you choose not to breastfeed, please remember that such a decision can be difficult to reverse and has social and financial implications. Introducing partial bottle-feeding will reduce the supply of breast milk. Infant formula should always be prepared, used and stored as instructed on the label in order to avoid risks to a baby’s health.